Saturday, September 04, 2010
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What is Video Detailing?
 
Video Detailing is a live, person-to-person detail conducted via web and phone. The HCP sees and hears Arista’s field-qualified rep via a webcam link. Arista’s rep hears the HCP via phone. During the Video Detail, the rep can display on the HCP’s computer the client-approved content appropriate to answer the HCP’s questions.
Most Video Details are initiated on-demand by an HCP who clicks on a Brand-site web link. The average inbound Video Detail lasts 10 minutes.
 
Where can I get the details on Video Detailing?
Check out these resources:
  • Webinar: Accessing Doctors When and Where They Want
What product challenges does Video Detailing help solve?
Video Detailing helps solve 3 common challenges:
1. MD Access
           - No-see/Hard-to-see MDs
           - Short Visits
           - Sample Delivery 
 
2. Sales Force Limits
           - Vacant/Whitespace
           - Low Detailing Position
           - Not Adequately Persuasive 
 
     3. Competition
           - Low Share-of-Voice
           - Entrenched Leader
           - Marginal Benefits
   
How is it priced?
Video Detailing is priced using 3 components: (1) a modest development fee, and (2) a monthly project management fee, and (3) a monthly per-rep fee. Of course, specific charges vary based on project details.
 
What's my next step?
Email Jim Reidy
 


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"I’d like to take a moment to thank each of you for the many successes we have had over the past year... Our success thus far has been achieved in large part because of the many contributions made by each of you. Your hard work, dedication and enthusiasm have contributed significantly to the successful launch of this exciting new channel."

"While the [video-]call volume is impressive the high level of customer satisfaction achieved on those calls is even more significant. Your average inbound call time has exceeded 10 minutes and physicians have consistently ranked the quality, value and knowledge you bring to the discussion as exceptional. Great job!"

G.M., Product Manager
Top-5 Global Pharma Company
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